Reactive or Ad-Hoc in the context of IT Services refers to the provision of Flexible On-Demand support solutions. It involves the ability to quickly and efficiently address specific IT needs as they arise, without the need for long-term commitments or contracts.
GFB IT is committed to being upfront with our costs, with this in mind we have outlined out basic Ad-Hoc costs for non-contractual customers with no hidden extras
Remote support - No contract £35 Per hour
Need a fast resolve to an IT issue without the need for an onsite visit, choose our remote support option.
Onsite Support - No Contract £45 First hour, £25 every 30 minutes thereafter
Our Support is split into two catagories, if you require an In-house like IT team then our Managed Service IT is the solution for you. If you have an IT emergency or generally dont need an IT contract our Ad-Hoc offering would be for you.
See below our exact pricing models.
Managed IT support refers to outsourcing the responsibility of managing and maintaining an organization's IT infrastructure and systems to a third-party provider. A managed IT support service provider takes care of various aspects of IT management, including proactive monitoring, troubleshooting, security, software updates, data backups, and technical support.
Each machine or user is supported with:
We offer server support with remote backup taking the headache out of server management, including disaster recovery and virtualisation.
Pricing for PC's and servers starts at £25 per machine per month.
To discuss your requiements please give us a call and one of the team can assist.
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